Well after this Christmas those cruise companies with ships based in the UK are going to be smiling. First of all BA cabin crew threatened to strike putting hundreds of people into panic and uncertainty. The same customers had a small reprieve when the strike was called off only to have snow both home and abroad causing cancelleations all over and people to be stranded at airports with no way of reaching their ships.
We’ve also had Globespan go bust affecting our Scottish customers and finally the Delta bomb attempt which whilst not affecting cruise customers will certainly put people off flying.
It’s interesting to see how the different cruise companies have dealt with the flight problems caused by the weather. Cunard I understand are fully refunding all customers who have failed to reach their cruise, whilst MSC tell you to claim on your insurance. I actually agree with MSC – surely if Cunard refund all of their Christmas customers they will suffer a huge loss of income which will only impact on future prices, whereas a travel insurance policy is rarely claimed on and unlike other insurances you haven’t got no claims discount to consider.
What do you think? I’d also be interested to know if you’ve been caught up in this and whether you have lost money or been put off fly cruises for life.
About Me
I have worked in the travel industry for over 25 years now since beginning as a holiday rep on a campsite in France and I have a real passion for travel. I've worked in all aspects of the industry including sales, marketing and management and I've specialised in most products…
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