Hi, I'm Trevor Smith and I joined the travel industry in 2001 as a part time travel consultant. Over the years and as the industry took a grip of my career I have moved through the ranks. Going full time in 2002 I soon went into management, training and development.…
I have 4 children and every holiday is a struggle looking to do things and take them places that they all can enjoy. Obviously when it comes to holidays then cruising is great but day trips can be a challenge. I thought I would share an idea I have thought…
The news is big and it's all about big. Royal Caribbean's Allure of the Seas, the worlds largest ship at 225,000 tonnes is to make Barcelona it's new home from April 2015 after spending it's first 4 years sailing out of Florida. She will be doing 7 night cruising…
I'm a chatter box, I love chatting to my customers, new and old and quite often we get into some deep chats, very often putting the cruise industry to its rights. Last week I was talking to a client that has done so many cruises with Cunard that he sees…
Quite often I get calls from my clients asking all sorts of questions, most of which can be found at the back of cruise brochures in the 'Need to know' section. Like myself though this section is not often read, that comes hand in hand with all small print, no…
A lot of you would have seen the disturbing case last week of the Midlands couple that now face a 3 month prison sentence for taking their children out of school for an affordable holiday. With the law, local and national governments deciding it was time to prosecute their…
Over the years I have booked many products where you don't know what you are getting until arrival. For example there was the Accommodation on arrival deal that holiday companies introduced to get hotels filled Mystery Airport Hotels Guarantee cabins, book a grade and get that as a minimum Well…
First of all happy New Year to you all. I hope you had a great Christmas and a Happy New year. With 4 children and 22 Nieces and nephews I had a fun but hectic and expensive time (yes, I bought presents very every niece and nephew!!!). Have you…
I would just like to say a massive thank you to all my customers that have made 2013 an enjoyable year. There have been plenty of talk about cruises this year and a few of the big bosses at the cruise lines have left their roles, mainly down to how…
There seems to be a few messages going around the travel industry at the moment and it’s all about making money, or at least charging the customer for something the customer has not had to pay for before. Not great news I hear you say, not for you and in…
Like most companies we are having our annual Xmas party/ get together next week, unlike most Cruise.co.uk have managed to get it on-board the P&O Arcadia on the 2 night Mini Break. Yes, 3 days of partying with the colleagues and if last years trip is to go by…