Hi, I'm Trevor Smith and I joined the travel industry in 2001 as a part time travel consultant. Over the years and as the industry took a grip of my career I have moved through the ranks. Going full time in 2002 I soon went into management, training and development.…
Long gone are the days where you jumped on a ship, followed the itinerary to the brochure and then jumped off and went home. Yes you can still do this and yes will still have a great holiday but so many of us are now wanting to make the most…
Booking a cruise is 1 thing, and great but quite often even the most experience cruiser will ask about gratuities. Do I have to pay it? How much is it? Do I pay before or after the cruise? Does booking a cruise for you depend on the tipping policy…
Why do I ask? As often as I can I will call my clients on return from their cruise to see how their cruise went and although almost everyone of them will comment that they had a great time and enjoyed their cruise most will also say they have seen…
The worlds largest cruise ship, Oasis of the Seas arrives into Southampton on the 15th of this month and has proved to be a massive challenge for the Ports Operation team at Royal Caribbean. So much so that it has took 3 years of planning for this 1 day visit.…
P&O's latest ship to join the Fleet is well on its way to completion and is set to sail in just 165 days time. Britannia is the largest ship to be built exclusively for sailings out of the UK and will have the largest Union Jack Flag in the world…
About 90% of my clients I book a cruise for I manage to get hold of on their return. The reason for this call is to see how their cruise/ holiday experience was and to listen to their feedback. This call is a great insight for me and helps my…
Yes, I have been invited to go On the Quantum of the Seas in October for 2 nights, what a fantastic perk to the job, a job that I already love and would continue to do without these invites. Over the last couple of years I have been on a…
In today's world of cruising trying to stay ahead of the opposition or even just keeping up means grabbing a big chunk of the market and making sure your competitor does not run away with a Monopoly share of what is out there. Take P&O, Princess or Cunard for instance,…
Ryanair is an airline I very very rarely use for my clients, yes they may fly from and go to convenient local airports, their prices might be good and punctuality there with the best but...... Do something wrong on your ticket or forget to bring your boarding passes to the…
As always Royal Caribbean have pushed the boundaries of technology on their ships. With all the exciting facilities to be found on The Quantum and Anthem of the Seas there is now more. Good or bad? I'll let you decide but there really is some great features. Royal Caribbean are…