Has MSC turned a corner? The reviews.

Being in the cruise industry allows me to see and hear first what plans different cruise lines have for the future, normally it’s just your run of the mill announcement but over the last 18 months or so one cruise line has been getting me excited, MSC. The design of the ship, the new technology, their ideas, dining options (important) and of course their itineraries.

Sure most cruise lines do this but quite often I find the eventual delivery of a new ship to be quite an anti-climax, sure that might be me getting a little over excited but then that is what the launch announcements have made me do.

With MSC and their new Seaside class of ship about to hit the waves it does seem they have promised and delivered and yet again I am excited, with MSC I seem to be getting excited all the time.

So what about turning the corner? Well in my first few years focusing on nothing but cruise and getting to learn a little about the different cruise lines and their products MSC let me down a few times when my clients sailed, Why? The pattern was there, it was always on their smaller and older ships and more often than not being sold at crazy cheap prices, however customers are still entitled to be wowed on their holidays.  I am happy to say now that over the last 3 years the feedback i get for MSC is great, i have probably 20 or so regular clients that book MSC all the time and MSC also seem to be the cruise for large family groups, quite often I will book a MSC cruise for 15+ passengers.

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Have you been on MSC? Maybe 5-10 years ago, maybe in the last 5 years, what do you think to them?