Hello my name is Ruth and I have worked in the travel industry for 28 years. Apart from a couple of years working in a retail shop the rest of my career has been specialising in cruise so as you can imagine I am an expert in this area. I…
You may already know that P&O and Cunard offer customers peace of mind by offering a price promise but is this all it appears to be ? I actually think it is very misleading and is causing a lot of confusion and upset within the industry and with their customers…
I was very excited to be offered a place on the Norwegian Breakaway Inaugural event at the end of April. This is a brand new addition to the Norwegian Cruise Line fleet and will be sailing from New York doing 7 night round trip sailings to Bermuda. This is an…
Last week a very good customer of ours called with a query on his booking and happened to mention that he had noticed that the price of his holiday had gone down by £1200.00. I think we can all sympathise because it has happened to us all at some stage…
P&O, Cunard and Princess were the first cruise line brands to reduce commissions and put a stop to travel agents discounting their prices. At first I thought this was wrong As travel agents we work very hard to recommend and advertise these companies and I must admit I did think…
Well this has been a very cold start to the new year with temperatures dropping to -4 in the Midlands and a lot colder in the North of England and Scotland. Although it can be fun it’s also very disruptive and has yet again caused havoc in the UK with…
Today was the first day back to school for my children after Christmas. To say they were unenthusiastic is an understatement . They really enjoy school and are doing very well and both have lots of very good friends but I think it was the same for them as…
Well its that time of year again when everyone is getting over Christmas and looking for something else to look forward to. If you are anything like me January is a real anti climax so I normally start to think about booking my summer holiday The thought of some nice…
It was my daughters 8th birthday last week and every year she has had a big party for all of her friends with disco, magic shows etc and it works out very expensive. This year Grease the musical is on at De Montfort Hall which is a theatre in Leicester…
Last weekend we went to our local Christmas light switch on. My children were so excited and it didn’t seem to matter that it was daddy’s birthday as long as they got their first glimpse of santa. It was a lovely evening which started with a Christmas carol concert sang…